Privacy Policy

Last updated: 24 October 2026

Property Folio AI (“we”, “us”, “our”) respects your privacy. This policy explains how we handle personal information collected through propertyfolio.ai, our web app and our mobile apps, in line with the Australian Privacy Principles under the Privacy Act 1988 (Cth).

Information We Collect

• Contact details you give us, such as your name, email address and phone number, when you fill in a form, subscribe or contact us.
• Property and portfolio information you choose to add to the platform, such as property details, loan balances, documents and reminders.
• Technical information such as your browser type, device and pages visited, collected through cookies and analytics.

How We Use Your Information

• To provide, operate and improve the Property Folio AI platform.
• To respond to enquiries and quote requests and send confirmation emails.
• To send newsletters and product updates if you subscribe (you can unsubscribe at any time).
• To keep our services secure and meet our legal obligations.

Disclosure of Information

We do not sell your personal information. We may share it with trusted service providers who help us run our website and services (such as hosting, email and analytics providers), or where required by law.

Storage and Security

We take reasonable steps to protect your information from misuse, interference, loss and unauthorised access, modification or disclosure. Form submissions on our website are stored securely in our website system.

Security

Your property and financial information deserves serious protection. Here is how we look after it:

• Secure servers: Property Folio AI data is stored on a dedicated VPS (virtual private server) located in the Asia-Pacific (APAC) region.
• Encryption: your data is encrypted when it is stored on our servers, and protected in transit with secure HTTPS connections between your device and our servers.
• Login required: your portfolio information is only visible after you sign in to your account. Without logging in, no portfolio data can be seen.
• Daily backups: we back up data daily to help protect against accidental loss.
• Your documents stay yours: documents you upload (such as council, strata or insurance bills) are not used to train AI models.
• Not crawled or indexed: your account information and uploaded documents are private and are not crawled or indexed by search engines.

If you have any questions about how your data is protected, contact us at admin@propertyfolio.ai.

Cookies

Our website uses cookies to improve your experience and understand how the site is used. You can control cookies through your browser settings.

Access and Correction

You can ask to access or correct the personal information we hold about you by contacting us using the details below.

Complaints

If you have a privacy concern, please contact us first. If you are not satisfied with our response, you can contact the Office of the Australian Information Commissioner (OAIC).

Contact Us

Property Folio AI
166 Beauchamp Dr, The Ponds NSW 2769
Phone: +61 485 057 256
Email: admin@propertyfolio.ai